Privacy Policy

Callsafe Services

At Callsafe Services, we recognise that privacy and security is a major concern, we have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

Our Privacy Commitment

At Callsafe Services, We are committed to safeguarding your privacy. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the GDPR 2018 Legislation and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

GDPR & Consent

Your use of the Callsafe Services website, and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. You will be required to click a button that signifies your understanding of this policy and your consent for us to hold your data for the reasons laid out in this Privacy Policy.

Information About You

If you sign up for the email correspondence we keep your name and email address on record, to be used solely for the purpose of correspondence.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had.

When you become a client of ours we will keep a record of your business contact information, including email, telephone number and correspondence address so that we can correspond with you throughout the duration of our working relationship. Once our contract with you is over then we will destroy any sensitive data we hold on you. 

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at 'further information' below.

How we use your Personal Data

All the information we collect via the website or through correspondence (including telephone calls) with you is used to operate and improve the service we offer here at Callsafe Services.

We are committed to using your personal information for:

1.       Technical administration of our website.

2.       Providing you with information about the services we offer.

3.       Letting you know about offers and news from Callsafe Services.

4.       To verify details of your payment method or credit card account.

Data over the Internet

The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at https://callsafe-services.co.uk, you're agreeing and authorising us to process data in this way.

How we Protect Information 

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive translations such as payments.

We do not store or process your card details ourselves, they are processed and stored via one of our contracted third-party service providers.

Only employees and any third-party service providers who need the information to perform a specific job are granted access to personally identifiable information.

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information not caused by our negligence.

How You Can Help Us Protect Your Information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also, remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Further Information

If you have questions about your personal data or our privacy policy, please contact us at enquiries@callsafe-services.co.uk or phone us on 01889 577701

To see all the information we have about you, and to correct any inaccuracies, please write to us at: Callsafe Services, Yardley House, 11 Horsefair, Rugeley, Staffordshire, WS15 2EJ

How to Unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please email us at enquiries@callsafe-services.co.uk and we will change your preferences immediately.